My account will not reconnect. It just sends me back to the page

A reconnect only repairs the account if you approve as the same profile that was connected. If you land back on Accounts with nothing changed, you were most likely logged in to the platform as someone else, or the browser blocked part of the flow.

Steps#

1. In the same browser, log out of the platform (Facebook, Instagram, TikTok and so on). Or open a private window and log in to app.posteverywhere.ai there.
2. Log in to the platform as the exact profile shown on the account card in PostEverywhere.
3. Turn off ad blockers and privacy extensions for app.posteverywhere.ai, and allow pop-ups.
4. Open Accounts and click Reconnect on the account. Approve every permission on the platform's screen.
5. Check the card. The "Needs reconnection" label should be gone.

Facebook and Instagram#

Facebook does not show its Page chooser again once you have approved PostEverywhere. If the right Page is missing:

1. In Facebook, open your settings and find Business integrations (the list of apps connected to your Pages).
2. Remove PostEverywhere.
3. Back in PostEverywhere, click Reconnect and tick all Pages and Instagram accounts on Facebook's screen.

Why I got a second account instead#

If you approve as a different profile, PostEverywhere connects that profile as a new account and the old one stays broken. You may see a message that the account is already connected to another workspace, or a window saying you have used all the accounts on your plan. Remove the extra account on Accounts, log in to the platform as the original profile, and reconnect again.

On an iPhone#

Tapping Connect for Instagram can open the Instagram app instead of the browser. Finish the steps shown on the Accounts page, or do the reconnect in a desktop browser.

Still stuck#

Email support@posteverywhere.ai with the platform, the account name and what the screen shows.