How to change your account email address

The email address on your account cannot be changed from the app. Our team changes it for you after checking that you own the account. Email support@posteverywhere.ai from your current account address and tell us the new address.

Steps#

1. From the email address currently on your account, write to support@posteverywhere.ai.
2. Give the new email address you want to use.
3. We confirm the change by email. Then sign in with the new address.

Settings > Profile shows your email with the note "Contact support to change your email address."

If you cannot use the old address#

For example, the person who set up the account has left the company. Email support@posteverywhere.ai from a work address on the same domain and explain. We will ask for more information to confirm ownership before changing anything.

Related#

• A password change is self-serve: Settings > Profile > Change password. See How to change your password or sign-in method.
• If you want a colleague to use PostEverywhere with their own login, invite them in Settings > Team instead of sharing one account. See Team members.