My invite link does not work or my teammate cannot sign in

Most invite problems have one of two causes: the link has expired, or the person is signed in with a different email address than the one you invited. Resend the invite from Settings > Team, and ask them to sign in with the exact email you invited.

Check these first#

1. The email address. The invite only works for the address it was sent to. Signing in with Google under a different Gmail creates a separate account. The invite page says "Please sign in with the invited email to accept."
2. The date. Invite links expire after 7 days. In Settings > Team, an expired invite shows under pending invites. Click resend. The same link is valid for another 7 days.
3. Seats. An invite can only be accepted while a seat is free. If you see "All seats are in use", add a seat or upgrade. See How many team members can I have, and how do I add more?.
4. Already used. A link that was already accepted says "This invitation has already been used". The person can just log in at app.posteverywhere.ai/login.

For the person joining#

• New to PostEverywhere: open the link, create a password (at least 8 characters), then log in with that email and password.
• Already have an account: log in first with the invited email, then open the link.
• Forgotten password: use Forgot password? on the login page. The reset email goes to the account email.

Resend limits#

You can resend an invite every 2 minutes, up to a few times. After that, revoke it and invite again, or send the person the link another way.

Still stuck? Email support@posteverywhere.ai with the invited email address.