PostEverywhere Help Center
How can we help?
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Getting started
Set up your account and publish your first post.- What is PostEverywhere and how do I get started?
- How do I create and schedule my first post?
- Where do I log in?
Connecting accounts
Connect, reconnect and manage your social accounts.- How do I connect a social account?
- Which platforms can I connect?
- How do I reconnect an account?
Creating posts
Write once, customise per platform, add media and captions.- How do I customise a post for each platform?
- How does bulk upload with a CSV work?
- What are the character and media limits for each platform?
Scheduling and publishing
Schedule, queue, calendar, drafts and post statuses.- How do I schedule a post?
- Where are my drafts?
- Which time zone are my posts scheduled in?
Platform guides
What you can publish on each platform, and how.- How do I post to Facebook with PostEverywhere?
- How do I post to Instagram with PostEverywhere?
- How do I post to LinkedIn with PostEverywhere?
Media and AI Studio
Your media library, AI Studio and AI credits.- How does the Media library work?
- What can I create in AI Studio?
- What are AI credits and how do they work?
Analytics
See how your posts and accounts perform.- What analytics does PostEverywhere show?
- Why are analytics missing for some TikTok posts?
- Can I see who viewed my profile?
Teams and workspaces
Invite your team, set roles, approve posts, manage clients.- Team members
- Workspaces
- Do workspaces have separate social accounts?
AI agents and API
Connect Claude, ChatGPT and other AI agents, or build on the API.- Connect Claude, ChatGPT or Cursor to PostEverywhere
- What is the PostEverywhere MCP server and what can an AI agent do with it?
- Can an AI agent create drafts and send posts for approval?
iPhone app
Post and manage your schedule from your iPhone.- Is there a PostEverywhere app?
- What the iPhone app can do, and what is web only
- Connecting Instagram on an iPhone opens the Instagram app. What now?
Plans and billing
Plans, the free trial, add-ons, invoices and annual billing.- Plans and pricing
- Managing your subscription
- Why was I charged? Trial dates and the first payment
Troubleshooting
Fix failed posts, connection errors and sign-in problems.- A post failed. How do I see why and retry?
- Instagram keeps failing even after I reconnected
- My account will not reconnect. It just sends me back to the page
Account, privacy and security
Sign-in, your data, security and deleting your account.- How to change your account email address
- How to delete your account
- How to change your password or sign-in method
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Frequently asked questions
How can I contact PostEverywhere support?
Email support@posteverywhere.ai or use the contact form. Paid plans include priority support. We typically reply within one business day.
Is there a free trial, and do I need a card?
Every plan has a 7-day free trial. A card is required to start it, and you can cancel anytime during the trial with no charge. There is no free-forever plan.
How do I reconnect a social account that stopped posting?
Social platforms expire third-party connections from time to time for security. Open the Accounts page, find the account with a warning and click Reconnect. Your scheduled posts and history are kept.
How do I change or upgrade my plan?
Open Settings, then Billing, and click Manage subscription to move to the plan that fits. Changes are prorated, and support@posteverywhere.ai is happy to help you pick.