Social Media for Restaurants: The Complete Guide (2026)
How restaurants use social media to fill tables, drive online orders, and build a loyal local following. Platform strategies, content ideas, and real case studies.
It is 5:07 PM on a Tuesday and someone within three miles of your restaurant just opened Instagram, scrolling for dinner ideas. 74% of diners now choose where to eat based on social media content -- which means the photo you posted of today's special at 4:30 PM might be the reason that person walks through your door at 7. Whether you run a neighborhood bistro, a fast-casual chain, or a fine-dining destination, your social media presence is the new front door. In this guide, we break down exactly how restaurants can use Instagram, TikTok, Facebook, and Google Business Profile to drive reservations, online orders, and repeat visits -- with real data, content ideas, and case studies from brands that are winning in 2026. A social media scheduler makes it possible to execute all of this without hiring a full-time social media manager.
This guide is part of our Social Media for Small Business series. See also: Social Media for Salons and Social Media for Hotels.
TL;DR
- 74% of diners choose restaurants based on social media, making it the most powerful marketing channel for food businesses
- Instagram (2.2% per-follower engagement) and TikTok (2.5% average engagement) are the top platforms for restaurants in 2026
- Google Business Profile is non-negotiable -- 93% of consumers check Google before choosing a restaurant
- User-generated content drives 4x higher conversion than branded photos; make it easy for customers to create and share
- Restaurants with strategic social media see 27% higher customer retention than those without
- Use a social media scheduler to maintain a consistent posting cadence without spending hours each day on content
- Paid social for restaurants converts at 6-12% for reservations with CPCs as low as $0.40
- Instagram and Facebook now offer commission-free "Order Food" and "Reserve" buttons -- set them up immediately
Table of Contents
- How Diners Actually Find Restaurants in 2026
- Which Platforms Work Best for Restaurants
- 20 Content Ideas That Fill Tables
- The Posting Schedule That Works
- How to Get More User-Generated Content
- Paid Social for Restaurants: What Actually Works
- Case Studies: Restaurants Winning on Social Media
- Common Mistakes Restaurants Make on Social Media
- FAQs
- Next Steps
How Diners Actually Find Restaurants in 2026
Picture the last time you picked a restaurant you had never been to. You probably saw it on Instagram, watched a 15-second TikTok of someone's entrée, or scrolled through Google reviews on your phone while standing on the sidewalk. That is the norm now: 74% of diners choose where to eat based on what they see on social media, according to research from MGH and the National Restaurant Association. The path from "I'm hungry" to "I'm booking a table" runs through Instagram feeds, TikTok For You pages, and Google Business Profile listings.
Social media is the new word-of-mouth -- except it scales. When a customer posts a photo of your signature dish, their 500 followers see it. When that post gets shared, thousands more see it. A single viral TikTok can do what months of print advertising never could. And the data backs this up: 57% of diners have booked through a social platform, and 32% visit a restaurant's website after seeing it on social media.
Compare that to traditional marketing. A local newspaper ad might cost $500-$2,000 and reach a broad, untargeted audience with no way to measure who actually walked through the door. A well-executed Instagram Reels strategy costs nothing but time, reaches the exact demographic most likely to dine at your restaurant, and generates measurable clicks, reservations, and orders.
Here is the number that should settle any remaining debate: restaurants with a strategic social media presence see 27% higher customer retention than those without one. Social media is not optional for restaurants in 2026 -- it is the single highest-ROI marketing channel available.
Ready to fill more tables with social media? Try PostEverywhere free -- schedule posts across Instagram, TikTok, Facebook, and Google Business Profile from one dashboard.
Which Platforms Work Best for Restaurants
Your time is limited, so you need to know which platforms actually move the needle. Here is where restaurants should focus, ranked by impact.
Instagram remains the dominant platform for restaurant marketing in 2026. Food is inherently visual, and Instagram was built for exactly this kind of content. Restaurants on Instagram see a 2.2% per-follower interaction rate -- 10x higher than the 0.22% rate on Facebook.
Key features for restaurants:
- "Order Food" button: Instagram now offers a commission-free ordering button on business profiles, letting customers order directly without leaving the app
- Stories for daily specials: 500 million people use Instagram Stories daily. Post your daily specials, behind-the-scenes kitchen content, and limited-time offers here
- Reels for discovery: Short-form video is how new customers find you. Plating videos, chef interviews, and "day in the life" content perform exceptionally well
- Google indexing: As of July 2025, Instagram content is indexed by Google, meaning your Instagram posts can appear in search results for queries like "best tacos in Austin"
Restaurants using Stories with reservation links see 41% higher conversion to actual bookings. Learn how to schedule Instagram Reels to keep your feed active without constant manual posting.
TikTok
TikTok is where restaurants go viral. 41% of Gen Z use TikTok to discover restaurants, and 61% of diners say TikTok food content directly influences where they eat. The platform's average engagement rate for food content sits at 2.5% -- higher than any other major platform.
The #FoodTok hashtag has generated hundreds of billions of views. Restaurants do not need polished production to succeed here. Raw, authentic content -- a chef plating a dish in real time, a server's reaction to a massive tip, the sizzle of a steak hitting the grill -- outperforms studio-quality ads.
TikTok's algorithm is uniquely powerful for local businesses because it surfaces content based on interest, not follower count. A restaurant with 200 followers can land on the For You page and reach 500,000 people overnight.
Facebook's organic reach has declined, but it remains essential for restaurants targeting diners over 35 and building local community. The platform's 0.9% average engagement rate is lower than Instagram or TikTok, but its strength lies elsewhere.
Key Facebook advantages for restaurants:
- Events: Promote wine dinners, live music nights, holiday menus, and special events
- "Reserve" button: Facebook offers a built-in reservation button (commission-free) that connects to your booking system
- Local community groups: Many neighborhoods have active Facebook groups where restaurant recommendations spread quickly
- Targeted advertising: Facebook's ad platform offers the most sophisticated geo-targeting for local businesses
Google Business Profile
This is the platform restaurants most often neglect -- and the one with the highest direct impact on foot traffic. 93% of consumers check Google before choosing a restaurant. Your Google Business Profile listing appears in Maps and Search results, showing your hours, menu, photos, reviews, and posts.
Google Business Profile posts are essentially free ads that appear when someone searches for restaurants in your area. Post weekly updates about specials, events, and seasonal menus. Keep your photos current. Respond to every review. This single channel can drive more reservations than any other because it catches diners at the exact moment of intent.
Other Platforms Worth Mentioning
YouTube Shorts works well for recipe content, kitchen tours, and chef-driven storytelling. If you are already creating short-form video for Instagram Reels and TikTok, cross-posting to YouTube Shorts takes minimal extra effort.
X (Twitter) serves best as a customer service channel and a way to engage with local food journalists, bloggers, and influencers. It is less effective for driving reservations directly.
20 Content Ideas That Fill Tables
Running out of content ideas is the number-one reason restaurants post inconsistently. Here are 20 proven ideas organized by category. Use a calendar view to plan these across the month.
Behind the Scenes (Ideas 1-5)
- Kitchen prep timelapse -- Set up a phone and film the morning prep rush, then speed it up to 15-30 seconds. These videos consistently perform well on Reels and TikTok.
- Plating in real time -- Close-up shots of a chef assembling a signature dish. The ASMR-style sizzle, drizzle, and garnish moments are highly shareable.
- Staff introductions -- Short interviews with your chef, bartender, or longest-tenured server. Humanizing your team builds emotional connection.
- Delivery day unboxing -- Show fresh produce arriving from local farms, seafood being unpacked, or specialty ingredients being unboxed.
- Before and after the dinner rush -- A calm, empty dining room at 4 PM versus a packed house at 8 PM.
Menu Highlights (Ideas 6-10)
- Dish spotlight with story -- Feature one dish per week with the story behind it: where the recipe came from, why the chef loves it, what makes it unique.
- Seasonal menu reveal -- Build anticipation by revealing new seasonal dishes one at a time over several days.
- Chef's pick of the week -- Let your chef choose their personal favorite and explain why in a short video.
- Cocktail or drink creation -- Bartenders making signature drinks are among the most-watched restaurant content on TikTok.
- Secret menu item tease -- Reveal a dish that is not on the printed menu. This drives both engagement and in-person visits from curious diners.
User-Generated Content (Ideas 11-14)
- Repost customer photos -- With permission, share the best photos customers tag you in. This validates their experience and encourages others to share.
- Review spotlight -- Turn a glowing Google or Yelp review into a branded graphic for Instagram Stories or feed posts.
- Customer reaction videos -- Film (with consent) a customer's first bite of a signature dish.
- "Best photo of the week" feature -- Ask customers to tag your restaurant for a chance to be featured. This creates a steady stream of UGC.
Community and Culture (Ideas 15-17)
- Local supplier stories -- Visit the farm, bakery, or fishmonger that supplies your ingredients. This builds a local narrative and differentiates you from chains.
- Team celebrations -- Birthdays, work anniversaries, and team outings show that your restaurant is a great place to work (which also helps recruitment).
- Local event tie-ins -- Connect your content to local happenings: game day specials, festival menus, holiday-themed dishes.
Promotions (Ideas 18-20)
- Limited-time offer countdown -- Use Stories to create urgency around a dish or deal that is only available for a few days.
- Happy hour highlight -- Post your happy hour specials every week at 3-4 PM, right when people are deciding where to go after work.
- Loyalty program promotion -- If you have a loyalty or rewards program, showcase the benefits and how to join.
Use an AI content generator to draft captions for these posts quickly, then customize with your restaurant's voice and details.
The Posting Schedule That Works
A restaurant that posts four solid times every week will outperform one that drops ten posts in a burst and then disappears for a month. Here is a platform-by-platform breakdown.
Recommended Posting Frequency
| Platform | Minimum | Optimal | Content Types |
|---|---|---|---|
| 3x/week | 5-7x/week | Reels, Stories (daily), feed posts, carousels | |
| TikTok | 3x/week | 5-7x/week | Short-form video, trending sounds |
| 2x/week | 4-5x/week | Events, community posts, Reels, photo albums | |
| Google Business Profile | 1x/week | 2-3x/week | Updates, offers, event posts |
Best Times for Restaurant Content
Restaurant posting times differ from general social media best practices because they align with meal decision-making:
- Lunch crowd: Post between 10:30 AM - 12:00 PM when people are deciding where to eat lunch
- Dinner crowd: Post between 4:00 PM - 6:00 PM when dinner plans are being made
- Weekend brunch: Post Friday evening and Saturday morning to capture brunch planners
- Happy hour: Post between 2:00 PM - 4:00 PM on weekdays
Check our full breakdown of the best time to post for platform-specific guidance.
Sample Weekly Content Calendar
| Day | TikTok | Google Business Profile | ||
|---|---|---|---|---|
| Monday | Reel: Kitchen prep for the week | Behind-the-scenes video | Weekly specials post | Weekly update post |
| Tuesday | Stories: Daily special | Dish spotlight video | -- | -- |
| Wednesday | Reel: Chef's pick of the week | Cocktail creation | Community event promo | -- |
| Thursday | Stories: Happy hour reminder | Trending sound + food content | Happy hour event | Special offer post |
| Friday | Reel: Weekend menu preview | Customer reaction video | Weekend events post | Weekend hours/events |
| Saturday | UGC repost + Stories | Brunch content | UGC repost | -- |
| Sunday | Reel: Supplier story or team spotlight | Week recap or funny moment | Review spotlight | -- |
Planning a full month at once saves significant time. Read our guide on how to plan a month of social media content to build this system.
Save 10+ hours per week on social media. PostEverywhere's social media scheduler lets you plan, create, and schedule restaurant content across every platform from one dashboard. Start free.
How to Get More User-Generated Content
User-generated content is the most valuable content type for restaurants. UGC drives 4x higher conversion than branded photos, according to Stackla research. When a real customer shares a photo of your food, it carries more trust than anything your marketing team creates.
Make Your Space Photo-Worthy
The easiest way to generate UGC is to give customers something worth photographing. This goes beyond great food:
- Plating matters: Dishes that look as good as they taste get photographed. Invest time in presentation, especially for signature items.
- Lighting: Natural light and warm ambient lighting make phone photos look great. Avoid harsh overhead fluorescents in dining areas.
- Instagram-worthy decor: A feature wall, neon sign, or unique table setting gives customers a natural backdrop for photos.
- Table-side presentation: Flambeed desserts, tableside Caesar salads, or smoking cocktails create "I need to film this" moments.
Build a Branded Hashtag Strategy
Create a simple, memorable branded hashtag and make it visible. Before you commit, check username availability to make sure your restaurant name is consistent across Instagram, TikTok, and Facebook.
- Print it on menus, table tents, and receipts
- Include it in your Instagram bio
- Display it on a sign near the entrance or in the restroom mirror
- Example: #EatAtMarios or #TheBarcelonaBites
Monitor your branded hashtag daily. When customers use it, you have a ready-made library of content to repost.
Reposting Etiquette
Always ask permission before reposting, even if the customer tagged you. A quick DM -- "We love this photo! Mind if we share it on our page? We'll tag you." -- takes 30 seconds and builds goodwill. Credit the original creator in your caption.
Incentivize Without Being Pushy
- Feature on your page: Many customers are thrilled to be featured. Simply letting people know you repost tagged photos is incentive enough.
- Small discount or freebie: "Tag us in your photo for a chance to win a free appetizer this month" drives participation without cheapening your brand.
- Photo contest: Run a monthly contest for the best photo tagged at your restaurant. The prize can be a gift card or a special tasting experience.
Paid Social for Restaurants: What Actually Works
Organic reach is powerful, but paid social media advertising lets restaurants target the exact right people at the exact right time. The economics are compelling: Facebook and Instagram CPC for restaurants ranges from $0.40 to $1.50, and restaurant PPC converts 6-12% of clicks into actual reservations.
Geo-Targeting Is Everything
Restaurants are inherently local businesses. Every paid campaign should use geo-targeting:
- Radius targeting: Set a 5-15 mile radius around your location. For urban restaurants, 3-5 miles is often sufficient.
- Neighborhood targeting: Facebook allows you to target specific neighborhoods, zip codes, and even people who were recently in your area (great for tourists).
- Competitor targeting: Target people who have shown interest in similar restaurants or cuisines in your area.
Lookalike Audiences From Your Email List
If you have an email list (even 500 subscribers), upload it to Facebook Ads Manager to create a Lookalike Audience. Facebook will find users who share demographic and behavioral characteristics with your existing customers. This consistently outperforms interest-based targeting for restaurants.
Promote UGC Over Branded Content
When choosing creative for your ads, UGC outperforms branded content by a wide margin. A real customer's photo of your pasta dish will generate more clicks and reservations than a professionally styled studio shot. Use your best-performing UGC (with permission) as ad creative.
Campaign Types That Work
- Reservation campaigns: Target within your geo-radius, link directly to your booking platform, run during Tuesday-Thursday when seats are hardest to fill
- Event promotion: Boost posts about wine dinners, live music, holiday menus, and special events to reach beyond your followers
- New customer acquisition: Use Lookalike Audiences to reach people similar to your best customers
- Retargeting: Show ads to people who visited your website or engaged with your social content but have not yet booked
Case Studies: Restaurants Winning on Social Media
Chipotle: TikTok as a Growth Engine
Chipotle is the gold standard for restaurant social media, particularly on TikTok.
#GuacDance Campaign (2019-ongoing impact): Chipotle partnered with content creators to launch the #GuacDance challenge on National Avocado Day. The results were staggering: 430 million video impressions and over 250,000 video submissions in just six days. It became TikTok's highest-performing branded challenge at the time and drove Chipotle's biggest guacamole day in company history -- over 800,000 sides of guac served.
#ChipotleLidFlip Challenge: This follow-up campaign leveraged a simple, fun concept -- flipping the lid of a Chipotle bowl closed. It generated 104 million views in the first six days and directly correlated with a record digital sales day for the company.
The lesson for smaller restaurants: you do not need Chipotle's budget. You need a simple, participatory concept that is easy for customers to replicate and share. A signature plating technique, a unique way to eat a dish, or a behind-the-counter moment can become your version of the lid flip.
Sweetgreen: Customer-Driven Content
Sweetgreen built its TikTok strategy around listening to customers. Instead of only pushing promotional content, their social team actively reads comments and creates content based on what customers ask for: "What should I order?", "Is the new salad worth it?", "Rate my custom order."
This comment-driven approach accomplishes two things: it generates an endless stream of content ideas (customers literally tell you what they want to see), and it makes followers feel heard, which builds community and loyalty. Sweetgreen's TikTok engagement consistently outperforms their follower count because every video feels like a direct response to a real person.
The Local Restaurant Playbook
A neighborhood Italian restaurant in a mid-size city implemented a straightforward social media strategy: three Instagram Reels per week (kitchen prep, dish spotlights, staff stories), daily Stories with specials, and a branded hashtag printed on every receipt.
Within six months, they grew from 800 to 12,000 Instagram followers. More importantly, they tracked a 35% increase in weeknight reservations and a 22% increase in online orders. Their most effective tactic was reposting customer photos -- which cost nothing and generated the highest engagement of any content type. They managed the entire operation using a social media scheduler and spent roughly 45 minutes per day on content, down from the 2+ hours they spent when posting manually.
Manage your restaurant's social media in 30 minutes a day. PostEverywhere lets you schedule posts, generate captions with AI, and cross-post to every platform from one place. See plans.
Common Mistakes Restaurants Make on Social Media
Leaving the "Order Food" and "Reserve" Buttons Disabled
Instagram and Facebook offer commission-free "Order Food" and "Reserve" buttons on business profiles. Setting them up takes 10 minutes, yet most restaurants never do it -- forcing interested customers to leave the app, search for a website, and hunt for an ordering page. Every extra step loses customers. Meanwhile, those same restaurants are paying 15-30% commission on DoorDash and UberEats orders. Enable the free buttons first, then decide if third-party delivery still makes sense.
Photographing Food Under Phone Flash or Fluorescent Lights
Nothing kills appetite appeal faster than a plate of food lit by a camera flash or the bluish glow of overhead fluorescents. The food looks flat, the colors look wrong, and the dish that sells out every night looks unappetizing. Shoot near a window during the day. For evening service, use the restaurant's warm ambient lighting and turn off the flash. Even a basic ring light in the back costs $20 and solves the problem.
Ignoring Google Business Profile
93% of consumers check Google before choosing a restaurant, but most restaurant owners treat their Google listing as a set-it-and-forget-it page. They update their website and Instagram but leave outdated hours, old photos, and unanswered reviews on Google -- the exact place where high-intent diners are making their final decision. Post weekly updates, keep photos current, and respond to every review.
Letting Negative Reviews Sit Without a Response
68% of diners read the restaurant's response to a negative review, not just the complaint itself. A professional, empathetic reply within 24 hours actually builds trust with prospective customers. A review sitting unanswered for weeks tells everyone you do not care. Acknowledge the issue, apologize, and offer to make it right -- publicly, so every future reader sees it.
Running the Same Menu Photos on Repeat
A feed that is nothing but dish after dish after dish becomes invisible. Diners scroll right past it. Mix in behind-the-scenes kitchen content, staff spotlights, the story behind a recipe, a supplier visit, or a funny moment from a busy service. The restaurants with the highest engagement show the people and personality behind the food, not just the plates.
Posting at the Wrong Time
Most restaurants post whenever someone on the team has a free moment -- usually mid-afternoon or late at night. But diners make food decisions during specific windows: 11 AM to 12 PM for lunch and 4 PM to 5 PM for dinner. A beautiful photo of tonight's special posted at 10 PM reaches nobody who is actively deciding where to eat. Schedule content to land during decision-making hours using a social media scheduler.
Paying for Delivery App Ads While Ignoring Free Social Ordering
Some restaurants spend hundreds per month on DoorDash promotions and UberEats sponsored listings while never setting up the free ordering and reservation buttons that Instagram and Facebook offer. Those delivery app commissions eat 15-30% of every order. Social media ordering buttons cost nothing and send customers directly to your own system.
FAQs
How do I photograph food for Instagram without a professional camera?
Your phone is fine -- lighting is what matters. Shoot near a window during daytime service for natural light, or use a $20 ring light for evening shots. Shoot from a 45-degree angle for plated dishes and directly overhead for flat items like pizza or charcuterie. Avoid flash entirely. Clean the lens, tap to focus on the dish, and leave some negative space in the frame. A well-lit iPhone photo outperforms a poorly-lit DSLR shot every time.
Should my restaurant respond to negative reviews on social media?
Always, and quickly. 68% of diners read the restaurant's response, not just the original complaint. A calm, professional reply within 24 hours -- acknowledging the issue, apologizing, and offering to make it right -- actually builds trust with the hundreds of prospective customers who will read that exchange later. Never argue, never get defensive, and never ignore it.
How do I get customers to tag my restaurant on Instagram?
Make it obvious and easy. Print your Instagram handle and a branded hashtag on menus, table tents, receipts, and a small sign near the entrance. Create something worth photographing -- a signature plating style, an eye-catching wall, or a tableside presentation moment. Then repost tagged photos regularly so customers see that tagging you earns them a feature. A monthly "best photo" giveaway (free appetizer or dessert) accelerates this significantly.
Is it worth paying for DoorDash/UberEats when I can get orders through Instagram?
It depends on your goals. Delivery apps charge 15-30% commission per order, which eats into margins fast. Instagram's "Order Food" button and Facebook's "Reserve" button are commission-free and send customers directly to your own ordering system. Set up the free social buttons first. If delivery apps still drive meaningful volume from customers who would never find you otherwise, keep them -- but shift your ad spend toward building your own social following, which you own and control.
What is the best way to promote daily specials on social media?
Post your daily special to Instagram Stories between 10:30-11:30 AM for lunch and 4-5 PM for dinner -- those are the windows when people are actively deciding where to eat. Include a clear photo, the dish name, the price, and a "swipe up" or link sticker to your ordering page. Repost the same Story to Facebook. For recurring specials (Taco Tuesday, Fish Friday), create a template so it takes under two minutes to update and post each day.
How do I use Google Business Profile to get more restaurant traffic?
Start by making sure your hours, menu link, phone number, and photos are current -- 93% of consumers check Google before choosing a restaurant, and outdated info sends them elsewhere. Post weekly updates about specials, events, and seasonal menu changes. Respond to every review (positive and negative). Upload fresh photos at least monthly. Google Business Profile posts are essentially free ads that appear at the exact moment someone searches "restaurants near me."
Should I post the same content on Instagram, TikTok, and Facebook?
You can repurpose the same core content, but adapt the format. A 30-second plating video works on TikTok, Instagram Reels, and Facebook Reels with minimal changes. But captions, hashtags, and aspect ratios differ across platforms, and what trends on TikTok (raw, unpolished, trending audio) differs from what works on Instagram (polished, aesthetic, keyword-rich captions). Use cross-posting to distribute efficiently, but tweak the details for each platform rather than doing a blind copy-paste.
How much should a restaurant spend on social media ads?
Start with $300-$500 per month to test what works. Facebook and Instagram ads for restaurants typically cost $0.40 to $1.50 per click, and restaurant-focused campaigns convert 6-12% of clicks into reservations. Focus your budget on geo-targeted campaigns within a 5-15 mile radius. Promote your best-performing organic content (especially UGC) rather than creating separate ad creative. Scale up once you identify which campaigns generate the highest return.
Next Steps
Here is a concrete action plan you can start today:
- This week: Photograph your 5 most photogenic dishes with natural lighting. Post one per day with a keyword-rich caption that includes your location and cuisine type.
- Set up ordering: Enable Instagram's "Order Food" button and Facebook's "Reserve" button if you have not already -- they are commission-free and take 10 minutes each.
- Build your content bank: Film 3 behind-the-scenes clips this week (kitchen prep, plating, a busy service). Use an AI content generator to write captions quickly.
- Get consistent: Use a social media scheduler to batch-schedule a week of content every Monday morning. Start with the posting schedule above.
- Start collecting UGC: Add a table tent or menu insert encouraging customers to tag your restaurant. Feature the best posts on your feed weekly.
- Update Google Business Profile: Upload current photos, verify your hours, and respond to every unanswered review this week. Post your first weekly update.
Remember: Chipotle's most successful TikTok campaign was not a high-budget production -- it was people flipping a bowl lid. That simplicity is the point. A single 15-second video of your chef torching a crème brûlée can fill your dining room for weeks if it reaches the right audience. You do not need a production crew or a marketing degree. You need a phone, decent lighting, a story worth telling, and a system to post regularly. The restaurants that thrive on social media treat it like they treat their kitchen -- show up every day, put care into the details, and let the food speak for itself.

Jamie Partridge
Founder & CEO of PostEverywhere
Jamie Partridge is the Founder & CEO of PostEverywhere. He writes about social media strategy, publishing workflows, and analytics that help brands grow faster with less effort.